Manor, Switzerland's leading department store group, becomes a retail marketplace

Context & Objectives

Manor is the Swiss market leader in the department store industry, operating its online shop within Switzerland. It seeked to transform its online presence into a Marketplace, to complete its wholesale offer with a wider range of vendors and products.

  • Manor implemented a marketplace with 3rd party solutions from Mirakl and Thunes

  • Manor selected CashSentinel to provide compliant payment services for the marketplace and its merchants.

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Services provided

→ Opening of a segregated bank account with a FINMA-licensed Swiss Bank, dedicated to the operation of the Manor Marketplace
→ Handling of payments as directed by the Mirakl marketplace platform for marketplace commission and merchants in Switzerland, Europe and all around the world
→ Facilitating the setup of relevant acquirers to work with the new setup
→ Performing KYC on vendors as per legal requirements
→ Handling of legal, compliance and audit requirements

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